Raxia

Raxia unifies patient billing and payment workflows across health IT systems and automates them with AI. The platform generates and delivers statements, applies behavioral analytics to decide how and when to reach each patient, takes payments, and posts them back to the practice management system. Its AI agent Rae answers patient billing questions by phone and chat, which lets billing operations shrink call-center staffing while keeping response times short. Founders Matt Jones and Scott Wilson lead a team drawn from communication technology, compliance, and machine learning backgrounds, with offices in Boston and Denver.

Raxia sells mainly to RCM and medical billing companies and to provider groups, claiming 67 practice management system integrations so one workflow can span many client environments. The company discloses no outside funding and names no customers publicly, though it cites testimonials from RCM firms and provider groups in several states. It competes with patient payment platforms like Cedar and with offshore billing-support outsourcing, arguing AI agents beat both on cost per interaction.