Clearwave vs Tennr
Two Patient Access & Intake vendors, side by side. Facts from public sources; judgments are ours.
At a glance
Derived from public facts · a rough scale, not a ranking
| Clearwave | Tennr | |
|---|---|---|
| Pricing model | Not published · Reported $300-800/month plus setup fees | Not published · enterprise pricing by workflow and volume |
| Speed to go live | Managed project, PM system integration | Typical 2-3 month implementation |
| Automation model | Software platform · Self-service check-in and eligibility | Software platform · Document AI with human review queues |
| Built for | Mid-size groups, Enterprise systems | Small practices, Mid-size groups |
| Security posture | HIPAA | SOC 2 Type II, HIPAA |
| Company maturity | 22 yrs (est. 2004) | 5 yrs (est. 2021) |
| Financial backing | PE-backed | $160M+ · Series C |
| Named customers | 4 named | 5 named |
| Published results | Specific numbers public | Specific numbers public |
| Documented integrations | 5 listed | 4 listed |
| Third-party validation | None found | None found |
Bottom line
- Pick Clearwave if you're a high-volume specialty practice that wants kiosk and mobile check-in to collect copays and verify insurance before the patient sits down.
- Pick Tennr if fax-heavy referral intake is your bottleneck and you want it automated without touching your EHR.
Clearwave
Self-service registration and eligibility for specialty care
- Founded
- 2004
- HQ
- Atlanta, GA
- Stage
- PE-backed
- Raised
- n/a
What it does
- Self-service patient check-in via kiosk, tablet, and mobile
- Real-time, multi-payer insurance eligibility verification at registration
- 24/7 patient self-scheduling with practice-defined rules
- Voice AI answers and books high-volume phone calls
- Point-of-service payment collection and copay capture
- Automated patient communications and recalls
Where it's strong
- Twenty years of focus on specialty practice registration, with strong results in ophthalmology and orthopedics (Thomas Eye Group saw a 174% jump in monthly online-scheduled visits).
- Runs eligibility checks automatically at check-in, catching coverage issues before the visit instead of after the claim.
- Integrates with 50+ practice management and EHR systems common in specialty care.
What buyers should weigh
- Built for high-volume specialty practices; hospitals and small primary care offices are not its center of gravity.
- It stops at the front door: no claims, denials, or back-end RCM capabilities.
- PE ownership and a mature product mean expect steady iteration, not fast reinvention, plus per-location pricing that adds up.
Named customers
Thomas Eye Group · Newport Orthopedic Institute · The Eye Care Institute · Orthopedic & Sports Medicine Specialists of Green Bay
Integrations
Tennr
AI that reads faxed referrals and moves them to booked visits
- Founded
- 2021
- HQ
- New York, NY
- Stage
- Series C
- Raised
- $160M+
What it does
- Reads faxed referrals and extracts structured patient data
- Proprietary RaeLM models trained on 100M healthcare documents
- Qualifies patients against payer documentation criteria automatically
- Runs eligibility and benefits checks on incoming referrals
- Routes orders and populates downstream intake systems
- Tennr Network gives referrers and patients live referral status
Where it's strong
- Best-in-class at the ugly problem of fax and document-based referral intake, processing 10 million documents a month.
- Purpose-built models check documentation against payer criteria upfront, which cuts denials rather than just speeding data entry.
- Heavy funding ($101M Series C at a $605M valuation) and tripling revenue suggest it will keep shipping fast.
What buyers should weigh
- Strongest in referral-driven businesses like HME/DME, imaging, labs, and infusion; less relevant if referrals are not your bottleneck.
- Still a young company scaling quickly, so implementation attention may vary as the customer base grows.
- Pricing is volume-based on document throughput, which buyers should model carefully against current intake costs.
- Plan for a 2-3 month implementation and roughly a year to full ROI.
Named customers
Rothman Orthopaedics · Talkiatry · TwelveStone Health Partners · Performance Home Medical · BetterNight
Integrations
Compare against the rest of Patient Access & Intake
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