Questions to ask any Clinical Documentation & AI Scribes vendor

Every vendor in this category demos well. These are the questions that separate a product that will work on your volume, payer mix, and staff from one that works in the sales deck. Take them into the demo.

1. 1

   What is your note edit rate: how much do clinicians change what the AI drafts, by specialty?

2. 2

   Show touchless-to-signed time for our three highest-volume specialties, not the blended average.

3. 3

   Does the note generate codes and orders, or only prose a coder still has to work?

4. 4

   How deep is the EHR integration: writing into structured fields, or pasting text into a note?

5. 5

   What happens to audio and transcripts: retention window, training use, and BAA terms?

6. 6

   What is the per-clinician price at our utilization, and what does an unused seat cost?

7. 7

   Which of your referenced health systems match our EHR version and specialty mix?

8. 8

   If a clinician disputes what the AI documented, what is the audit trail?