FinPay vs RevSpring
Two Patient Payments & Billing vendors, side by side. Facts from public sources; judgments are ours.
At a glance
Derived from public facts · a rough scale, not a ranking
| FinPay | RevSpring | |
|---|---|---|
| Pricing model | Not published · Platform plus managed service fees | Per-transaction / per-chart · Per-statement fees plus payment processing |
| Speed to go live | Admissions workflow redesign, one to three months | Statement conversion project, one to three months |
| Automation model | Tech-enabled service · Platform plus engagement specialists | Software platform · Platform plus print and mail operations |
| Built for | Mid-size groups, Enterprise systems | Mid-size groups, Enterprise systems, Payers |
| Security posture | HIPAA, PCI DSS | HITRUST, SOC 2 Type II, PCI DSS, HIPAA |
| Company maturity | 11 yrs (est. 2015) | 45 yrs (est. 1981) |
| Financial backing | $28M+ · Growth stage | Private equity-owned (Frazier Healthcare Partners) |
| Named customers | 1 named | 2 named |
| Published results | No public numbers | Specific numbers public |
| Documented integrations | 3 listed | 3 listed |
| Third-party validation | None found | KLAS / analyst cited |
Bottom line
- Pick FinPay if you run behavioral health or other high-balance episodic care and want patients financially cleared and on payment plans before admission.
- Pick RevSpring if you want a proven, analytics-driven statement and payment vendor that can run both print and digital at health system scale.
FinPay
Pre-care patient financial engagement and payment plans
- Founded
- 2015
- HQ
- King of Prussia, PA
- Stage
- Growth stage
- Raised
- $28M+
What it does
- Pre-care patient financial clearance and education
- Automated verification of benefits and responsibility estimates
- Compliant payment plans and digital payments
- FinPass digital experience from admission through discharge
- Managed patient engagement teams as a service
- Post-discharge balance follow-up
Where it's strong
- Pre-care engagement model collects money at the point of highest patient willingness, before treatment starts.
- Deep behavioral health and SUD specialization, a segment most payment vendors ignore.
- Offers managed services, so providers without billing staff can still run the model.
What buyers should weigh
- The model requires changing admissions workflows, which takes operational buy-in, not just software install.
- Concentration in behavioral health means fewer references in acute or ambulatory settings.
- No major funding or expansion announcements since the 2022 growth round.
Named customers
Recovery Centers of America
Integrations
RevSpring
Patient billing communications and payments at enterprise scale
- Founded
- 1981
- HQ
- Nashville, TN
- Stage
- Private equity-owned (Frazier Healthcare Partners)
- Raised
- n/a
What it does
- Print and digital patient billing statements
- PersonaPay payment portal and payment plans
- Analytics that tailor message and payment offers
- Omnichannel outreach: text, email, voice, mail
- Pre-service estimates and financial engagement
- Integrated payment processing via TrustCommerce
Where it's strong
- Proven at scale: 1.5 billion communications and over $8 billion in payments processed annually.
- Data-driven personalization measurably lifts patient payment rates versus generic statements.
- The TrustCommerce acquisition adds a widely deployed Epic-integrated payment gateway.
What buyers should weigh
- It is an incumbent print-heavy vendor at its core; digital-first rivals pitch faster innovation.
- Statement and processing fees add up, and switching statement vendors is disruptive mid-contract.
- PE ownership changes (GTCR to Frazier) can shift roadmap and pricing priorities.
Named customers
Geisinger Health Plan · Emory Healthcare
Integrations
Compare against the rest of Patient Payments & Billing
Deciding between these two?
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