Collectly vs RevSpring
Two Patient Payments & Billing vendors, side by side. Facts from public sources; judgments are ours.
At a glance
Derived from public facts · a rough scale, not a ranking
| Collectly | RevSpring | |
|---|---|---|
| Pricing model | Subscription (per user or PMPM) · module and volume based, quote only | Per-transaction / per-chart · Per-statement fees plus payment processing |
| Speed to go live | 4 to 8 weeks with EHR sync | Statement conversion project, one to three months |
| Automation model | Software platform · patient billing plus AI agents | Software platform · Platform plus print and mail operations |
| Built for | Mid-size groups, Enterprise systems, Billing companies | Mid-size groups, Enterprise systems, Payers |
| Security posture | HITRUST, SOC 2 Type II, PCI DSS, HIPAA | HITRUST, SOC 2 Type II, PCI DSS, HIPAA |
| Company maturity | 9 yrs (est. 2017) | 45 yrs (est. 1981) |
| Financial backing | $34M · Series A | Private equity-owned (Frazier Healthcare Partners) |
| Named customers | None public | 2 named |
| Published results | Specific numbers public | Specific numbers public |
| Documented integrations | 4 listed | 3 listed |
| Third-party validation | None found | KLAS / analyst cited |
Bottom line
- Pick Collectly if patient balances sit unpaid for 60+ days and you want digital-first statements and payments live within two months.
- Pick RevSpring if you want a proven, analytics-driven statement and payment vendor that can run both print and digital at health system scale.
Collectly
Automated patient billing for medical groups
- Founded
- 2017
- HQ
- Santa Monica, CA
- Stage
- Series A
- Raised
- $34M
What it does
- Digital-first patient statements by text and email
- Self-serve payments and flexible payment plans
- AI agents answer patient billing questions
- Automated follow-up sequences until balance resolution
- Collections and DSO analytics for billing teams
- Connects to 30+ EHR and PM platforms
Where it's strong
- Purpose-built for medical groups and ambulatory practices, with quick EHR-connected deployment instead of an enterprise implementation.
- Publishes strong outcome claims: patient collections up 75%, DSO down to about 12 days, 93% patient satisfaction.
- Sapphire-led $29M Series A and 3x annual revenue growth suggest real momentum in the mid-market.
What buyers should weigh
- It has raised $34M against far larger competitors like Cedar, so weigh long-term vendor durability for enterprise commitments.
- Named customers are scarce in public materials; insist on references from groups your size and specialty.
- Hospital-scale organizations with deep Epic workflows are outside its sweet spot.
Integrations
RevSpring
Patient billing communications and payments at enterprise scale
- Founded
- 1981
- HQ
- Nashville, TN
- Stage
- Private equity-owned (Frazier Healthcare Partners)
- Raised
- n/a
What it does
- Print and digital patient billing statements
- PersonaPay payment portal and payment plans
- Analytics that tailor message and payment offers
- Omnichannel outreach: text, email, voice, mail
- Pre-service estimates and financial engagement
- Integrated payment processing via TrustCommerce
Where it's strong
- Proven at scale: 1.5 billion communications and over $8 billion in payments processed annually.
- Data-driven personalization measurably lifts patient payment rates versus generic statements.
- The TrustCommerce acquisition adds a widely deployed Epic-integrated payment gateway.
What buyers should weigh
- It is an incumbent print-heavy vendor at its core; digital-first rivals pitch faster innovation.
- Statement and processing fees add up, and switching statement vendors is disruptive mid-contract.
- PE ownership changes (GTCR to Frazier) can shift roadmap and pricing priorities.
Named customers
Geisinger Health Plan · Emory Healthcare
Integrations
Compare against the rest of Patient Payments & Billing
Deciding between these two?
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